Government Digital Services’ (GDS) digital identity system, One Login, is now in beta testing, and the agency is working to further include identity checks.
An update on GDS BlogDirector of Digital Identity, Natalie Jones, said Three-year, £400m project – Development of a digital identity system mandatory for use by government departments – progress made.
In March 2022, GDS advertised for partners to help beta test their identity service, and Jones said in a blog post that GDS now has “product in beta, a packed dance card for people who want to work with us, and we’re good “We’re on track to build the suite of products our government partners have asked for.” “We’ve got an early version of our browser-based route — including a passport check and knowledge-based verification — in limited beta with our partners, Disclosure and Barring Services,” he said. .
“We’ve got an identity-checking app for driving license holders in beta with HMRC for Government Gateway users, and trusted schemes for passports and biometric residence permits will be added soon,” Jones said. “We are actively working on digital vouchering, a face-to-face route and new knowledge-based verification question sets that leverage government data – all of which will make identity checks more inclusive.”
Many digital identity services are already in use in government departments An example is HMRC’s official gateway, It is, after NHS Login, the government’s second most used digital identity service with around 16 million registered accounts. Although the One Login system will be mandated for use by departments, it will also be able to coexist with other services such as gateways.
Jones said verifying someone’s identity so it can be used to access services is a “solvable problem” across government.
“Patterns and processes have grown over time, and people are able to prove their identity, although their experiences may be suboptimal, and they may face different barriers and repetitive steps for different services,” he said. “But here’s the thing: No one department or service is doing it well.”
As there are many different processes and systems across different departments, GDS undertook the analysis to “map the existing processes. Good practice guide framework and understand the relative levels of assurance they require”, he added.
A key problem with One Login’s predecessor, Check Gov.ukLess than half of those who tried to set up a digital identity were able to do so.
“One thing that seems to be consistently important is the percentage of eligible users who successfully make it through an identity verification route,” Jones said.
In parallel with the work on One Login, there is also extensive work on digital identity across government. The Department for Digital, Culture, Media and Sport announced in March 2022 that it was setting up an interim governing body for digital identity, Office of Digital Identities and AttributesTo control the identity market.