Full-stack observability is a top priority for IT teams

Full-stack observability is a top priority for IT teams

IT and application environments are moving towards increasing complexity, Cloud-based microservicesTech professionals have bold plans to ramp up observability The ability to get ahead of network-based issues that can impact customer experience and application security, yet actually doing so across the entire stack is a bit off for most, New Relic’s research found.

The company defines observability as the ability to see everything in the tech stack. of 2022 observability forecast 1,614 technology professionals in 14 countries across Asia-Pacific, Europe and North America were surveyed in March and April 2022 to capture insights into the current state of monitoring and its growth potential. Of the respondents, 65% were practitioners (developers and engineers) and 35% were information technology decision makers (C-suite executives and non-executive managers).

The study fundamentally found that organizations today monitor their technology stacks with a patchwork of tools. At the same time, respondents seem to desire simplicity, integration, seamlessness and a more efficient way to complete high-value projects. Moreover, companies race to embrace such technology Blockchain, Edge computing And 5G To deliver the best customer experience, observability supports more manageable deployments to help drive innovation, uptime and reliability.

Nearly three-quarters of respondents said their organization’s C-suite executives were supporters of observability, while 71% of respondents surveyed in the UK and Ireland saw observability as a key enabler for achieving key business goals, suggesting that observability has become a board. – Level is essential. Yet only 27% have achieved full-stack observability — the ability to see everything in the technology stack that can impact the customer experience — and only 2% said they have already prioritized or achieved full-stack observability, according to the report’s definition.

New relic As noted, the results suggest that the ideal state of observability is one where engineering teams monitor the entire technical stack at all stages of the software development lifecycle, employ mature monitoring practice features, and have unified telemetry data and a unified dashboard or visualization of that data. – Ideally on a single, integrated platform. Almost half of all respondents (49%) said they preferred a single, unified observability platform, yet only 2% said they used a tool for observability.

Drilling down to look at the UK and Ireland, respondents predicted that their organizations would need the most observability. Artificial intelligence (45%), Internet of Things (44%) and 5G (30%) in the next three years. They also noted that some of the main challenges preventing them from achieving full-stack observability were lack of understanding of facilities, lack of budget, too many monitoring tools and a disparate technology stack.

Some 60% said they primarily learned about software and system bottlenecks through multiple monitoring tools, compared to just 15% with a single monitoring platform. A quarter said they still learn about bottlenecks primarily with manual checks and tests that are performed periodically or in systems with complaint or incident tickets.

Just under two-fifths (38%) say their organization’s telemetry data is too siloed, and 29% say telemetry data visualization and dashboarding are separate. Nearly half (49%) said they experienced high-business-impact outages every week or more, and 62% said they took more than 30 minutes to resolve those outages.

Going forward, surveyed executives found that their organizations need observability for a variety of trending technologies, including artificial intelligence, 5G and Web3. C-suite executives expect the Internet of Things (56%), artificial intelligence (54%) and 5G (27%) to require the most observability over the next three years.

“In the digital age, the health of a business is governed by its software stack, so it’s important to have a full understanding of its performance,” comments Gregory Ouillon, chief technology officer for Europe, Middle East and Africa at New Relic. “A full-stack observability is a top priority in enabling IT teams to improve uptime, customer experience and efficient and reliable operational services, giving businesses the insurance they need to achieve their critical core business goals.”

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